PRIVACY POLICY

Effective Date: January 1, 2025

At Wag Works NC ("we," "our," "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access and use our website, products, and services, including our training modules. By using our website or purchasing our products, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our services. This includes:

Personal Information: When you create an account, purchase a product, or contact us, we may collect personal information such as:
- Name
- Email address
- Phone number
- Mailing address
- Payment information (processed securely through third-party payment processors)
Usage Data: We automatically collect data about how you use our website and services, including:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Referring URLs
- Date and time of visit
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our website and improve our services. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

Provide Services: To deliver training modules, process transactions, and communicate with you about your purchases or account.
Customer Support: To respond to your inquiries and provide customer service.
Personalization: To personalize your experience on our website and offer content tailored to your needs.
Marketing: To send you promotional materials, offers, and updates related to our products and services, if you have consented to receive such communications. You can opt-out of marketing communications at any time.
Improve Our Services: To analyze usage trends and improve our website, products, and services.
Legal Compliance: To comply with legal obligations and protect our rights, property, and safety, as well as those of our users and third parties.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who help us operate our business (e.g., payment processors, email marketing providers, and hosting services). These providers are required to use your information only for the purposes specified by us and are bound by confidentiality agreements.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
Legal Requirements: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, investigate fraud, or respond to a government request.

4. Data Security

We take reasonable measures to protect the information we collect from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure servers. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your personal information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access and Correction: You have the right to access and correct your personal information.
Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain it for legal reasons).
Opt-out of Marketing: You can opt-out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Data Portability: You may request a copy of your personal information in a structured, commonly used format.

To exercise your rights, please contact us at [Insert Contact Email or Phone Number].

7. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy does not apply to third-party websites, and we encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect or solicit personal information from minors. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as quickly as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Wag Works NC

414 Bickett Blvd. Raleigh, NC 27608
Email: wagworksnc@gmail.com

Acknowledgment

By using our website or purchasing our training modules, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described.

This privacy policy is designed to comply with general data protection laws, such as the GDPR (for European customers), CCPA (for California residents), and other applicable privacy laws. If your business operates in specific jurisdictions with additional privacy requirements, consider consulting with a privacy lawyer to ensure full compliance.